Sending problem reports

Generate and send a problem report:

usage: vinfra cluster problem-report [--email <email>]
                                     [--description <description>] [--send]

--email <email>

Contact email address

--description <description>

Problem description

--send

Generate the problem report archive and send it to the technical support team

Example:

# vinfra cluster problem-report --email test@example.com --description "Test report" --send
+---------+--------------------------------------+
| Field   | Value                                |
+---------+--------------------------------------+
| task_id | 8bcfb92f-f02b-4de8-8e44-3426047630e3 |
+---------+--------------------------------------+

This commands creates a task to send a problem report with the description “Test report” to the technical support team and use test@example.com as a reply-to address. Note the problem report ID in the task details. You will need to mention it in the support ticket.

Task outcome:

+---------+-------------------------------------------------------------+
| Field   | Value                                                       |
+---------+-------------------------------------------------------------+
| details |                                                             |
| name    | backend.presentation.reports.tasks.ReportProblemTask        |
| result  | id: '1001923113'                                            |
|         | path: /var/cache/problem-reports/report-<...>.391329.tar.gz |
| state   | success                                                     |
| task_id | 37d5c13a-001c-4789-8242-96825a17deda                        |
+---------+-------------------------------------------------------------+