Backup storage alerts
The following backup storage alerts are generated and displayed in the admin panel:
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Backup storage SSL certificate will expire in 21 days -
The <type> certificate will expire in 21 days. Path: <path>. Registration name: <reg_name>.
Update the certificate, as described in Updating registration certificates.
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Backup storage SSL certificate will expire in 14 days -
The <type> certificate will expire in 14 days. Path: <path>. Registration name: <reg_name>.
Update the certificate, as described in Updating registration certificates.
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Backup storage SSL certificate will expire in 7 days -
The <type> certificate will expire in 7 days. Path: <path>. Registration name: <reg_name>.
Update the certificate, as described in Updating registration certificates.
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Backup storage SSL certificate has expired
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The <type> certificate has expired. Path: <path>. Registration name: <reg_name>.
Update the certificate, as described in Updating registration certificates.
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Backup storage CRL is not up to date
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The CRL has not been updated for more than 2 days. Path: <path>. Registration name: <reg_name>.
The URI to the CRL is not accessible, check the CRL distribution points as follows:
# cd /mnt/vstorage/vols/acronis-backup/certs.<reg_name> # openssl x509 -in reg.crt -text -noout | grep URI # openssl x509 -in dc.crt -text -noout | grep URI # openssl x509 -in abgw.pem -text -noout | grep URI
One distribution point can be used for several or even for all certificates.
If you cannot troubleshoot the problem, contact the technical support team.
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Backup storage throttling is activated
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Backup storage started to throttle write operations due to the lack of free space. Visit https://kb.acronis.com/content/62823 to learn how to troubleshoot this issue.
- Check the Storage services > Backup storage > Overview > Append throttle chart, as described in Monitoring Acronis Backup Storage.
- Add more space to the backup storage.
For more details, refer to the Knowledge Base article "Throttling on backup storage".
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Different number of collaborating backup storage services
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Some backup storage services report a different number of collaborating services. Please contact the technical support.
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Attempt to use migrated accounts
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One or more attempts to use migrated accounts detected for the last 24 hours. Please contact the technical support.
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Storage I/O error
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One or more errors detected during storage I/O operations for the last 24 hours. Please contact the technical support.
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Backup storage has high replica open error rate
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Backup storage has the error rate when opening replica files "<error label>" higher than 5%.
Check the backup storage logs at /var/log/abgw/abgw.log.zst on the primary geo-replication cluster.
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Backup storage has high replica write error rate
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Backup storage has the error rate when writing replica files "<error label>" higher than 5%.
Check the backup storage logs at /var/log/abgw/abgw.log.zst on the primary geo-replication cluster.
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Backup storage has high replica removal error rate
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Backup storage has the error rate when removing secondary replica files "<error label>" higher than 5%.
Check the backup storage logs at /var/log/abgw/abgw.log.zst on the primary geo-replication cluster.
What's next
See also