Virtuozzo Product Lifecycle Policy¶
Virtuozzo is committed to providing high-quality, cost-effective solutions to our customers. Rapidly changing technologies influence the level, timing, and character of demand for particular product versions and components. All of this drives the need to introduce new products and services as well as to end support for older software versions.
To assist our customers in this regard, we provide a clear lifecycle and end-of-life (EOL) policy to assist in planning decisions around using and upgrading Server Virtualization products.
Note
Parallels International GmbH and its affiliates are no longer affiliated/related with Virtuozzo International GmbH and its affiliates. Parallels International GmbH and its affiliates do not endorse or sponsor Virtuozzo International GmbH or any of its affiliates or any of their products.
Virtuozzo Product Lifecycle Milestones¶
General Availability (GA)¶
The date when a new product release may be ordered and fulfilled. With the GA of a new release, some applicable offerings of the previous release will be phased out. During GA, Virtuozzo will provide:
Releases/patches to implement security fixes, critical bugfixes and updates to support MS hotfixes
Releases with updates to support new primary/guest OSs and devices support
Paid support, Knowledge Base articles and forum support
End of Maintenance (EOM)¶
The date that signifies when feature upgrades, bug fixes and product downloads will no longer be available. Security updates, technical support, and critical hot fixes will continue.
End of Life (EOL)¶
The date that signifies when security updates, technical support, and critical hot fixes will no longer be available. Support for any product issues will be limited to information contained in the Virtuozzo Knowledge Base and Support Forums. If the issues cannot be corrected through these methods, then an upgrade path, or migration to the latest version or product replacement, is recommended.
Effective upon the EOL date there will be no further:
Support of the affected releases by the Virtuozzo Support Team
Product updates for the affected releases
Future integrations of the affected releases with any Virtuozzo Products
Maintained Products¶
PRODUCT NAME |
Lifecyle Stage |
|||
---|---|---|---|---|
VIRTUOZZO HYBRID SERVER |
Version |
GA |
EOM |
EOL |
Virtuozzo Hybrid Server |
7 |
Jul 2016 |
Jul 2024 |
Dec 2026 |
PANELS FOR VIRTUOZZO HYBRID SERVER |
Version |
GA |
EOM |
EOL |
Virtuozzo Automator |
7 |
Nov 2016 |
Jul 2024 |
Dec 2026 |
Power Panel |
2 |
Mar 2017 |
Jul 2024 |
Dec 2026 |
Virtuozzo Hybrid Infrastructure Lifecycle Milestones¶
Phase 1: Mainstream Support¶
Starts on the general availability date of the major release and lasts until general availability date of next major release. All support services are available during this phase.
Phase 2: Extended Support¶
Starts when Mainstream Support ceases and lasts for one year. When a product version reaches this phase, no further Updates, Patches or Hotfixes will be created for it (exceptions are possible on a case-by-case basis). If Virtuozzo determines that an issue is fixed in a mainstream version, you will be required to update to it.
Phase 3: Self-Service Support¶
Available over the course of a product’s lifecycle and for seven years after the end of the Extended Support phase. It includes online Knowledge Base articles, FAQs, troubleshooting tools, and other resources to help customers resolve common issues.
Maintained Products¶
PRODUCTS |
Release Date |
Latest Update |
Mainstream Support End Date |
Extended Support End Date |
---|---|---|---|---|
Virtuozzo Hybrid Infrastructure 6.0 |
November 27, 2023 |
6.2.1-57, September 25, 2024 |
Next major release general availability date |
Next major release general availability date + 1 year |
Virtuozzo Hybrid Infrastructure 5.0 |
February 7, 2022 |
5.4.4-157, August 8, 2024 |
Next major release general availability date |
Next major release general availability date + 1 year |
Legacy Products¶
PRODUCT NAME |
Lifecyle Stage |
|||
---|---|---|---|---|
VIRTUOZZO HYBRID SERVER |
Version |
GA |
EOM |
EOL |
Virtuozzo Hybrid Server |
6 |
Nov 2012 |
Nov 2016 |
Nov 2021 |
VIRTUOZZO HYBRID INFRASTRUCTURE |
Version |
GA |
EOM |
EOL |
Virtuozzo Hybrid Infrastructure |
4.0 |
Oct 2020 |
Feb 2022 |
Feb 2023 |
Virtuozzo Hybrid Infrastructure |
3.5 |
Jan 2020 |
Jan 2021 |
Jan 2022 |
Virtuozzo Hybrid Infrastructure |
3.0 |
Jul 2019 |
Jul 2020 |
Jul 2021 |
Virtuozzo Hybrid Infrastructure |
2.5 |
Jan 2019 |
Jan 2020 |
Jan 2021 |
VIRTUOZZO HYBRID WORKSPACE |
Version |
GA |
EOM |
EOL |
Virtuozzo Hybrid Workspace |
1 |
|||
Parallels RAS |
17 |
Jun 2019 |
Mar 2021 |
Sep 2021 |
VIRTUOZZO CONTAINERS FOR WINDOWS |
Version |
GA |
EOM |
EOL |
Parallels Virtuozzo Containers for Windows |
3.5 |
NA |
Sep 2011 |
|
Parallels Virtuozzo Containers for Windows |
4 |
Feb 2008 |
May 2013 |
|
Parallels Virtuozzo Containers for Windows |
4.5 |
Sep 2009 |
Dec 2013 |
Mar 2014 |
Parallels Virtuozzo Containers for Windows |
4.6 |
Sep 2010 |
Sep 2015 |
Sep 2018 |
Parallels Virtuozzo Containers for Windows |
6 |
Mar 2014 |
Mar 2019 |
Mar 2022 |
VIRTUOZZO CONTAINERS FOR LINUX |
Version |
GA |
EOM |
EOL |
Virtuozzo Containers for Linux |
3 |
NA |
Apr 2012 |
|
Virtuozzo Containers for Linux |
4 |
Feb 2008 |
May 2013 |
|
Virtuozzo Containers for Linux |
4.6 |
Oct 2010 |
Feb 2015 |
Feb 2018 |
Virtuozzo Containers for Linux |
4.7 |
Aug 2011 |
Sep 2015 |
Sep 2018 |
PARALLELS SERVER BARE METAL |
Version |
GA |
EOM |
EOL |
Parallels Server Bare Metal |
4 |
Sep 2009 |
Sep 2013 |
|
Parallels Server Bare Metal |
5 |
Sep 2011 |
Sep 2015 |
Sep 2018 |
PARALLELS VIRTUAL AUTOMATION |
Version |
GA |
EOM |
EOL |
Parellels Virtual Automation |
4.5 |
Sep 2009 |
Sep 2013 |
|
Parellels Virtual Automation |
4.6 |
Oct 2010 |
Oct 2014 |
|
Parellels Virtual Automation |
4.6x |
Aug 2011 |
Sep 2015 |
Sep 2018 |
Parellels Virtual Automation |
6 |
Nov 2012 |
Nov 2016 |
Nov 2019 |
Parellels Virtual Automation for Windows |
6.1 |
Dec 2013 |
Mar 2019 |
Mar 2022 |
VIRTUOZZO CONTROL CENTER |
Version |
GA |
EOM |
EOL |
Virtuozzo Control Center |
3 |
NA |
Apr 2012 |
|
VIRTUOZZO MANAGEMENT CONSOLE |
Version |
GA |
EOM |
EOL |
Virtuozzo Management Console |
3 |
NA |
Apr 2012 |
|
PARALLELS MANAGEMENT CONSOLE FOR CONTAINERS |
Version |
GA |
EOM |
EOL |
Parallels Management Console for Containers |
4 |
Feb 2008 |
May 2013 |
|
PARALLELS INFRASTRUCTURE MANAGER |
Version |
GA |
EOM |
EOL |
Parallels Infrastructure Manager |
4 |
Feb 2008 |
May 2013 |
Supported Versions¶
Virtuozzo will provide support only for the versions of the product specified in the product documentation or as specified at the time of purchase. Changes to supported versions will be announced in advance through notifications sent by email and as posted on the Virtuozzo website. Virtuozzo products shipped with a Linux kernel get support if:
Running the latest released update in user space.
Running the latest or previous Linux kernel.