Virtuozzo Product Lifecycle Policy

Virtuozzo is committed to providing high-quality, cost-effective solutions to our customers. Rapidly changing technologies influence the level, timing, and character of demand for particular product versions and components. All of this drives the need to introduce new products and services as well as to end support for older software versions.

To assist our customers in this regard, we provide a clear lifecycle and end-of-life (EOL) policy to assist in planning decisions around using and upgrading Server Virtualization products.

Note

Parallels International GmbH and its affiliates are no longer affiliated/related with Virtuozzo International GmbH and its affiliates. Parallels International GmbH and its affiliates do not endorse or sponsor Virtuozzo International GmbH or any of its affiliates or any of their products.

Virtuozzo Product Lifecycle Milestones

General Availability (GA)

The date when a new product release may be ordered and fulfilled. With the GA of a new release, some applicable offerings of the previous release will be phased out. During GA, Virtuozzo will provide:

  • Releases/patches to implement security fixes, critical bugfixes and updates to support MS hotfixes

  • Releases with updates to support new primary/guest OSs and devices support

  • Paid support, Knowledge Base articles and forum support

End of Maintenance (EOM)

The date that signifies when feature upgrades, bug fixes and product downloads will no longer be available. Security updates, technical support, and critical hot fixes will continue.

End of Life (EOL)

The date that signifies when security updates, technical support, and critical hot fixes will no longer be available. Support for any product issues will be limited to information contained in the Virtuozzo Knowledge Base and Support Forums. If the issues cannot be corrected through these methods, then an upgrade path, or migration to the latest version or product replacement, is recommended.

Effective upon the EOL date there will be no further:

  • Support of the affected releases by the Virtuozzo Support Team

  • Product updates for the affected releases

  • Future integrations of the affected releases with any Virtuozzo Products

Maintained Products

PRODUCT NAME

Lifecyle Stage

VIRTUOZZO HYBRID SERVER

Version

GA

EOM

EOL

Virtuozzo Hybrid Server

7

Jul 2016

Jul 2024

Dec 2026

PANELS FOR VIRTUOZZO HYBRID SERVER

Version

GA

EOM

EOL

Virtuozzo Automator

7

Nov 2016

Jul 2024

Dec 2026

Power Panel

2

Mar 2017

Jul 2024

Dec 2026

Virtuozzo Hybrid Infrastructure Lifecycle Milestones

Phase 1: Mainstream Support

Starts on the general availability date of the major release and lasts until general availability date of next major release. All support services are available during this phase.

Phase 2: Extended Support

Starts when Mainstream Support ceases and lasts for one year. When a product version reaches this phase, no further Updates, Patches or Hotfixes will be created for it (exceptions are possible on a case-by-case basis). If Virtuozzo determines that an issue is fixed in a mainstream version, you will be required to update to it.

Phase 3: Self-Service Support

Available over the course of a product’s lifecycle and for seven years after the end of the Extended Support phase. It includes online Knowledge Base articles, FAQs, troubleshooting tools, and other resources to help customers resolve common issues.

Maintained Products

PRODUCTS

Release Date

Latest Update

Mainstream Support End Date

Extended Support End Date

Virtuozzo Hybrid Infrastructure 6.0

November 27, 2023

6.2.1-57, September 25, 2024

Next major release general availability date

Next major release general availability date + 1 year

Virtuozzo Hybrid Infrastructure 5.0

February 7, 2022

5.4.4-157, August 8, 2024

Next major release general availability date

Next major release general availability date + 1 year

Legacy Products

PRODUCT NAME

Lifecyle Stage

VIRTUOZZO HYBRID SERVER

Version

GA

EOM

EOL

Virtuozzo Hybrid Server

6

Nov 2012

Nov 2016

Nov 2021

VIRTUOZZO HYBRID INFRASTRUCTURE

Version

GA

EOM

EOL

Virtuozzo Hybrid Infrastructure

4.0

Oct 2020

Feb 2022

Feb 2023

Virtuozzo Hybrid Infrastructure

3.5

Jan 2020

Jan 2021

Jan 2022

Virtuozzo Hybrid Infrastructure

3.0

Jul 2019

Jul 2020

Jul 2021

Virtuozzo Hybrid Infrastructure

2.5

Jan 2019

Jan 2020

Jan 2021

VIRTUOZZO HYBRID WORKSPACE

Version

GA

EOM

EOL

Virtuozzo Hybrid Workspace

1

Parallels RAS

17

Jun 2019

Mar 2021

Sep 2021

VIRTUOZZO CONTAINERS FOR WINDOWS

Version

GA

EOM

EOL

Parallels Virtuozzo Containers for Windows

3.5

NA

Sep 2011

Parallels Virtuozzo Containers for Windows

4

Feb 2008

May 2013

Parallels Virtuozzo Containers for Windows

4.5

Sep 2009

Dec 2013

Mar 2014

Parallels Virtuozzo Containers for Windows

4.6

Sep 2010

Sep 2015

Sep 2018

Parallels Virtuozzo Containers for Windows

6

Mar 2014

Mar 2019

Mar 2022

VIRTUOZZO CONTAINERS FOR LINUX

Version

GA

EOM

EOL

Virtuozzo Containers for Linux

3

NA

Apr 2012

Virtuozzo Containers for Linux

4

Feb 2008

May 2013

Virtuozzo Containers for Linux

4.6

Oct 2010

Feb 2015

Feb 2018

Virtuozzo Containers for Linux

4.7

Aug 2011

Sep 2015

Sep 2018

PARALLELS SERVER BARE METAL

Version

GA

EOM

EOL

Parallels Server Bare Metal

4

Sep 2009

Sep 2013

Parallels Server Bare Metal

5

Sep 2011

Sep 2015

Sep 2018

PARALLELS VIRTUAL AUTOMATION

Version

GA

EOM

EOL

Parellels Virtual Automation

4.5

Sep 2009

Sep 2013

Parellels Virtual Automation

4.6

Oct 2010

Oct 2014

Parellels Virtual Automation

4.6x

Aug 2011

Sep 2015

Sep 2018

Parellels Virtual Automation

6

Nov 2012

Nov 2016

Nov 2019

Parellels Virtual Automation for Windows

6.1

Dec 2013

Mar 2019

Mar 2022

VIRTUOZZO CONTROL CENTER

Version

GA

EOM

EOL

Virtuozzo Control Center

3

NA

Apr 2012

VIRTUOZZO MANAGEMENT CONSOLE

Version

GA

EOM

EOL

Virtuozzo Management Console

3

NA

Apr 2012

PARALLELS MANAGEMENT CONSOLE FOR CONTAINERS

Version

GA

EOM

EOL

Parallels Management Console for Containers

4

Feb 2008

May 2013

PARALLELS INFRASTRUCTURE MANAGER

Version

GA

EOM

EOL

Parallels Infrastructure Manager

4

Feb 2008

May 2013

Supported Versions

Virtuozzo will provide support only for the versions of the product specified in the product documentation or as specified at the time of purchase. Changes to supported versions will be announced in advance through notifications sent by email and as posted on the Virtuozzo website. Virtuozzo products shipped with a Linux kernel get support if:

  • Running the latest released update in user space.

  • Running the latest or previous Linux kernel.