14. Troubleshooting Containers¶

In case of issues with Windows containers, you can create a problem report and send it to the technical support team:

usage: vz-problem-report [-h] [-v] [--proxy PROXY] [--name NAME]
                         [--email EMAIL] [--description DESC]
                         [--reportfile FILE] [--version]
                         address

Where

address is the hostname or IP address of the Microsoft Windows Server host to collect the report from
name and email are your name and email address, respectively
desc is the description of the problem
reportfile is the name of the report file to save locally

For example:

$ /usr/share/winrm-docker-deploy/vz-problem-report node1.winctpreview.com
Report ID: 1007316899

$ /usr/share/winrm-docker-deploy/vz-problem-report node1.winctpreview.com --reportfile /home/vpnclient<N>/node1.winctpreview.com_report-vpnclient<N>.tgz
Report file: /home/vpnclient<N>/node1.winctpreview.com_report-vpnclient<N>.tgz

In the latter case, you will need to email the report file manually.

Version 7.5.0 — Mar 01, 2021

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